N94P Commercial Activities Regional Marketing OTH Installation Guided Tour
ServiceNow workflow questions to ask: What Case Type do we point the Requesters to? 1. Do we... A-
...let the Requester ask for their items upfront? CLICK HERE TO LEARN MORE B- ...determine what marketing collateral/services the Requester will receive? CLICK HERE TO LEARN MORE 2. How does a Requester submit a Marketing Case? From the Marketing Solutions Portal accessible from the CNIC FFR Hub! CLICK HERE TO LEARN MORE 3. How do I find what work is waiting for me and my team to address? Lots of different ways depending on your preference. CLICK HERE TO LEARN MORE
N94P Commercial Activities Regional Marketing OTH Installation Guided Tour 1A - We want the Requesters to ask for their items up front. You want to direct your Requesters to Case Type:
Design, Printing, and Video
Pros: Cons:
NOTE TO CORY: This is a Page hyperlink test.
N94P Commercial Activities Regional Marketing OTH Installation Guided Tour 1B - We determine what items/services the Requester will receive. You want to direct your Requesters to Case Type:
General Marketing Request
Pros: Cons:
NOTE TO CORY: This is a Text Anchor hyperlink test.
N94P Commercial Activities Regional Marketing OTH Installation Guided Tour 2 - Once the Requester logs into the platform, they will land at the CNIC FFR Hub. From there, they should do the following: • Click “Marketing” • Click “Services” • Click the Case Type you instruct them to
N94P Commercial Activities Regional Marketing OTH Installation Guided Tour 3 - You can find the work from multiple places.
• Lists • Default Lists • Custom Lists (based on filters you set up) • Dashboards (that you create)
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