LETTER FROM A LEADER
Q&A With David S. Lynch, Chief People Officer
It’s been a few months since David joined us as our new Chief People Officer. He’s been busy meeting our people, visiting our communities, and digging into the DNA of RPM. We caught up with him to hear how it’s going and what he sees next for RPM. RPM: From your hospitality experience, what are you most excited to bring to RPM? David: Bridging the incredible parallels between hospitality and property management. Hospitality, at its core, is about making meaningful, human connections and elevating everyday experiences, no matter what industry you’re in. For RPM, I’m excited to bring that mindset of high-touch, high-quality service into our everyday culture.
RPM: What’s something you’ve learned about RPM in your first few months? David: One of the biggest things I’ve learned is just how many key players really bring RPM’s culture to life. It’s been a privilege getting to know the organization through my travels, whether I’m sitting down with maintenance technicians, leasing associates, community managers, or our senior leaders. There’s this common thread of an organic, people-focused culture that’s all about making a real difference in every role.
“I want to help RPM become a true industry disruptor in how we engage our residents, shape career pathways for our team members, and develop leaders who genuinely prioritize quality and care.”
RPM: What attracted you to RPM? David: What really drew me in — beyond the incredible people — was the organic culture rooted in growth, innovation, and a sense of flexibility that makes you feel part of something bigger. I believe deeply in Jason’s vision for RPM and the idea that we can truly redefine what multifamily property management means. It’s not just about numbers; it’s about the quality of our experiences, the growth of our people, and being absolutely the best at delivering for our residents and clients. RPM: If you had one piece of advice for associates across RPM, what would it be? David: You have the chance to shape the future of this organization, to set new standards in the industry, and to create your own path for growth. The sky’s truly the limit for us, and I wholeheartedly believe that. So, buckle in and get ready for an amazing journey! Read the full Q&A on our blog.
Fun facts • Went skydiving after accepting the job offer with RPM as a way to
symbolize a leap of faith • Youngest of four boys • His biggest inspiration is his parents • Fave leadership book is Good to Great by Jim Collins
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SEPTEMBER - OCTOBER 2025 3
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