Communication guidance
Information and communication requirements Communication plays a vital role in the implementation
Roles and responsibilities Several stakeholders are involved in the implementation and communication of EEA Civil Society Fund programmes and projects. These include Fund Operators, Project Promoters, the Financial Mechanism Office (FMO) , and other relevant stakeholders. Each plays a distinct role in ensuring that communication is meaningful, coordinated, and aligned with the overall goals of the EEA and Norway Grants. The full list of communication obligations is detailed in Chapter 3 of the Programme Implementation Agreement 2021–2028 between the Fund Operator and the Financial Mechanism Office. This Communication and Design Manual is intended primarily as a practical guide for Fund Operators and Project Promoters working under the EEA Civil Society Fund. It provides the tools and templates to help you: • Plan and carry out strategic, inclusive and impactful communication activities; • Ensure visibility for the Donor States; • Comply with all regulatory requirements on branding, logos, and acknowledgments; • Highlight the values and successes of the civil society sector. At the same time, the manual is a helpful resource for all partners involved in communicating about the EEA Civil Society Fund – including sub-partners, contractors, consultants and stakeholders who help raise awareness and ensure visibility at local, national and international levels.
of the EEA Civil Society Fund (CSF) under the EEA and Norway Grants. With projects taking place across multiple countries and communities, effective communication ensures transparency, promotes civic engagement, and demonstrates the impact of civil society initiatives supported by the Donor States: Iceland, Liechtenstein and Norway. The information and communication chapter of the Programme Implementation Agreements between the Fund Operators and the Financial Mechanism Office on the EEA Civil Society Fund 2021-2028, complemented by this manual, provides a shared reference framework to: • Deliver a clear and consistent message about the role of civil society and the EEA and Norway Grants; • Meet the demand for reliable and inclusive information about CSF-funded programmes and projects; • Convey the democratic values, human rights principles and participatory approach that the EEA Civil Society Fund supports. Benefits of communication – A shared responsibility In the EEA Civil Society Fund, communication is more than a requirement – it’s a vital tool for visibility, impact, and trust. Fund Operators and Project Promoters are key messengers who can connect with communities, elevate local voices, and show the value of Donor State support.
Why communication matters:
Transparency and accountability : Clear communication about funding decisions and project implementation builds public trust and reinforces the legitimacy of the fund. Openness and accessibility : Local civil society networks help reach grassroots groups and underrepresented communities, promoting access to funding and partnerships. Focus on results and impact: Fund Operators and Project Promoters are closest to the stories and outcomes. Sharing them shows how civil society drives positive change and strengthens democracy.
Communication and Design Manual - EEA Civil Society Fund
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