Upskilling our colleagues - SA Catalogue 2020

COURSE:

FRONT OFFICE UPSELLING

This exciting course aims to enhance your Upselling skills at Front Office by applying the knowledge and techniques learned. Upon completion of the course, learners should be able to understand: • Tools of Upselling • Why Upselling is important • How to recognize opportunities • Upselling Process

All L3-L5 Front Office Colleagues

Estimated duration: 1 hour

Language available: English

LINK TO COURSE

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