COURSE:
HEALTH CLUB SEQUENCE OF SERVICE
This course serves as a guide to the Health Club sequence of service. It contains vital information for the guest journey and the essential elements for the team to consider when interacting with a guest. At the end of the course, learners will be able to : • Greet a guest and introduce the Health Club • Explain how to use a treadmill to the guest • Introduce a guest to a personal trainer and the information that needs to be collected • Appropriate behavior when interacting with a guest It is essential that all colleagues are familiar with and following the Health Club sequence of service.
All Health Club Managers/Supervisors Health Club Attendants and Personal Trainers in all properties
Estimated duration: 30 minutes
Language available: English
LINK TO COURSE
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