Upskilling our colleagues - SA Catalogue 2020

CLASSROOM WORKSHOP:

RESERVATIONS & DISTRIBUTION WORKSHOP

Upon attending the workshop, participants should be able to: • Processes to enhance customer booking experience to optimize conversion, and to also support customer segmentation initiatives through accurate and timely tracking of booker's/customer's data. • Recap of OTA partnership and how to optimize awareness and drive conversion and revenue. • Preview of ARS and its core functionality; updates of new initiatives at CEPT-KL.

Customer Sales/Reservations Directors/Managers; Distribution in-charge

POSTPONED UNTIL FURTHER NOTICE

POSTPONED UNTIL FURTHER NOTICE

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