COURSE:
GUEST EXPERIENCE VIDEOS – ONE
Upon completion of this course, learners should be able to learn more about: • How to greet your guests and telephone manners • Guest experience and engagement • Core service values • Knowledge about hotel service, facilities and open palm
All colleagues
Estimated duration: 30 minutes
Language available: English, Simplified and Traditional Chinese, Arabic, French, Indonesian, Japanese, Thai and Turkish
LINK TO COURSE
Made with FlippingBook Ebook Creator