Upskilling our colleagues - SA Catalogue 2020

CONTENT

Functional Learning Introduction………………………………………………………………………………. 31 CEPT…………………………………………………………………………………………. 32-34 Communications………………………………………………………………………. 35-36 Customer Experience……………………………………………………………….. 37-41 Engineering………………………………………………………………………………. 42-43 Finance……………………………………………………………………………………… 44-45 Family Experience………………………………………………………………………. 46-47 F&B……………………………………………………………………………………………. 48-82 HR…………………………………………………………………………………………….. 83-97 IT……………….……………………………………………………………………………… 98-102 Legal…………………………………………………………………………………………. 103-105 Marketing…………………………………………………………………………………. 106-107 Procurement………… …………………………………………………………………. 108-120 Projects & Development………….……………………………..………………. 121-122 Rooms………….……………………..………………………………………………….. 123-132 Sales………….…………………………………………………………………………….. 133-158 Security………….……………………………………………………………………….. 159 Spa…………..……………………………………………….…………………………….. 160-181

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