COURSE:
LIVE NEW ASIA – JEN CUSTOMER EXPERIENCE
Upon completion of this course, you will learn the 3 key aspects of the JEN Customer Experience – our identified guest personas “New Asia Pacesetters”; the fundamental concept of their needs “Experience Principles”; and actionable “JEN Signature Experience Programs” that we offer to establish our identity as JEN.
Compulsory for all JEN Talents (Colleagues from other brands are recommended to take the course)
Estimated duration: 30 minutes
Language available: English
LINK TO COURSE
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