Providing a Superior Digital Experience
“Develop success from failures. Discouragement and failure are two of the surest stepping stones to success.” —D ale C arnegie
OUR MODEL FOR CONCIERGE-LEVEL SERVICE
First impressions matter. They’re why we wear our best clothes to job interviews, double-check our hair before a date, and strive to be extra-friendly during the year’s first parent-teacher conference. The world of law is no different. What people think of us in only a few moments can determine whether they retain our services or find another firm. And in today’s world, first impressions are often digital. The fact that most people find us online before they consider calling us on the phone is one of the reasons we strive to provide a superior digital experience to all of our clients. We work hard to have a crisp, clean website that’s easy to navigate and attractive to the eye.
1. OFFER UNEXPECTED PERKS OR AMENITIES.
2. PERFORM RANDOM ACTS OF KINDNESS.
3. PROVIDE A SUPERIOR DIGITAL EXPERIENCE.
4. PROVIDE AN ENHANCED IN-OFFICE EXPERIENCE.
5. REMOVE CUSTOMER PAIN.
6. SERVE AS A TRUSTED ADVISOR.
G rilled C orn and R icotta D ip
Functionality is just as crucial; we want clients to find straightforward ways to contact us, learn about who we are, and educate themselves on the matters important to their case.
Inspired by Saveur.com
AllFamilyLaw.com contains a wealth of information. Prospective and current clients can learn about our attorneys, review our testimonials and past case results, and read up on hot-button topics on our blog. We also provide a video center where our attorneys share expertise and break down complex issues in an easy-to-digest format. But a superior digital experience is about more than just having a compelling website. It’s also about how we communicate day in and day out. Virtual meetings exploded in popularity at the beginning of the pandemic in 2020. Where many others scrambled, The Manely Firm had an advantage. We’ve always handled international cases where meeting in person is impossible, so pivoting to video was not a problem. About a third of our initial conversations with clients happen virtually, and most choose to communicate by video or phone once they retain our services. It’s one of the aspects of our enhanced digital experience that makes us most proud because it allows us to reduce the burden on our clients. We may have five convenient offices, but we’ve found that nothing is more convenient for many people than their computer. The world is constantly changing, but we’re doing everything we can to keep up. Whether chatting virtually, providing informative tidbits online, or advising our clients on social media best practices during their cases, we’re ready to take on all the problems and opportunities technology throws our way. It’s all part of our promise to provide concierge-level service.
I ngredients
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6 ears of corn
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Kosher salt and freshly ground black pepper, to taste 1/2 cup Parmesan cheese, finely grated 2 tbsp unsalted butter, diced Chives and scallions, finely chopped
1 1/2 cups heavy cream
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1 1/2 cups ricotta
2 tbsp all-purpose flour
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2 tbsp thyme, finely chopped
D irections 1.
Preheat the oven to 325 F.
2. In a large grill pan, cook the corn until charred on all sides. Let cool, then cut the kernels from the cob. 3. In a food processor or blender, purée two-thirds of the kernels with the cream, ricotta, flour, and thyme. Season with salt and pepper, and stir in remaining whole kernels. 4. Pour into an 8-inch baking dish. Sprinkle Parmesan cheese on top, and dot with butter. Bake for approximately 1 1/2 hours, until bubbly. 5. Garnish with chives and scallions before serving.
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