MAA Software Applications
MERLIN
MERLIN stands for Mid-America Electronic Residential Leasing Interface. MERLIN is used to generate all Lease Agreements, Renewal Leases, Lease Addendums, Notice – To –Vacate Forms, Transfer Agreements, and Roommate Releases. MERLIN takes the information from Yardi, and creates these documents to send to residents. Residents then log into their online resident portal to electronically sign these documents.
LRO
LRO stands for Lease Rent Options and produces pricing recommendations based on information entered into Yardi. Weekly pricing updates obtained from the competitor ’ s website, notices, availability dates, leads and leases are all factored into pricing recommendations for new leases and renewals from LRO.
Below are several other software applications that MAA uses:
Our one-stop pro- vider for all call center services.
Mobile Mainte- nance and Mobile inspection vendor.
SmartRent sets up SmartHome tech- nology and locks in some apart- ments. SmartRent lock technology allows you to efficiently interact with pro- spects by making
SafeRent is our screening vendor. SafeRent screens all applicants who apply for an apart- ment.
Concur is where we manage all business travel and expenses. It provides a single way to manage business spending.
Travtus Compass evaluates the per- formance of your leasing team on actual cus- tomer interaction such as prospect and resident calls.
Manages missed leasing calls, after hours emergency maintenance calls, the resident care line, and the voicemail service accessible through your prop- erty webpage.
Allows you to con- duct mobile Move In/Move Out in- spections and a Mobile Mainte- nance feature for service teams.
the process to schedule tours
easier and contact free. You will send a code to your prospect so they can privately tour the apartment on their own.
Your knowledge of each of these software tools will be built upon with your RTS!
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