TABLE OF CONTENTS
Introduction ………………………………………….…………………………….………………….…………..4
Agenda for Online Curriculum. ……….…………………..….….…………………………………………………5
Items to Complete within your first 30 days.. ……….…………...……..…………………..……………………..9
“ Resources and Support …………….……..……………………………….....…………………………………10
MAA Software Applications ……………………………………………….……………….………………..…...10
Follow-UP Policy ……………………………………..…………………….……...………………….…….........13
Fair Housing Quick Guide ……………………………………………….....................................................................15
Choose Your Words ……….….….………………………………………………………………………....…...18
Common Furniture Dimensions Cheat Sheet.. ……………………….……………………….……………..…..19
Explanation of the MERLIN Lease Agreement …...………..….……….………………..…………….…….…....20
MAA Telephone Guide …………………..……………………….…...……………………….…………………………...26
Blank MAA Shop Report ……………...……………………….……………………………………………………….…...27
Important Policies …….………………...……………………….……………………………………………………..…...32
Frequently Used Acronyms …….…………………………………………………………....…………………..33
Assistant Property Manager Daily, Weekly, Monthly Checklist ………………….........................................................34
Next Steps ………………...…………………………………………………………...……………………..…36
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