Onboarding Toolkit for APMs - UPDATED DIGITAL

MAACK Program Assistant Property Manager Online Training Requirement

Deadline

Course Title

Time Commitment

Day 1

MAA Fair Housing *

1 hour

3 hr

Welcome Aboard Courses for Property Managers · Welcome to MAA *

15 min

30 min

· · · ·

MAA Culture *

15 min

Standards of Professional Conduct *

15 min

Introduction to Brighter Living *

15 min

Satisfacts—We Strive for Five Workday for People Managers

30 min

·

Day 2

2 hours

· Be in the Know – The Three “ C ’ s ” of MAA Leasing *

4 hr.

1 hours

Essential Skills for the New Supervisor

·

15 min 30 min

Virtual Leasing

· ·

Social Distancing in the Leasing Office

15 min

Impacting REIT Status

·

Day 7

MAA Annual Compliance

4 hr. 30 min.

1 hour

· · · · · ·

Code of Conduct

45 min

Preventing Harassment in the Workplace

1 hour

Internal Customer Service

1 hour

Insider Trading

10 min

Bloodborne Pathogens

30 min

HD Supply: Fire Extinguisher Safety

MAA Annual Safety Compliance · Personal Protective Equipment—Manager & Service Manager Re- sponsibilities

10 min

30 min

· Americans with Disabilities Act—Employment Implications

15 min

Introduction to Funnel

·

Day 14

Systems Courses for Property Managers & APMs

4 hr. 30 min.

30 min

· · · ·

Goal Board

10 min

LBC 2.0

15 min

Introduction to MERLIN

15 min

Creating a Renewal Batch

6

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