Quality & Safety Corner Clinical Handover Audit Results In May 2024, the wards undertook both Nursing and Midwifery bedside shift to shift clinical audit and All discipline clinical handover audit. As a whole, the hospital achieved 88%, however results across the wards and disciplines were variable. This reflects the observations of the ACHS accreditors who undertook our trial accreditation in mid- June 2024. A reminder to all staff when undertaking clinical handover: • Introduce oncoming staff to the patient / carer / family. • Check the patient ID band is in insitu and correct by using 3 approved patient identifiers. • All clinical charts, care plans, risks and observations are available and checked by both outgoing and oncoming staff, and any discrepancies discussed. • Involve patient / carer / family in the clinical handover / invite them to ask questions. • Allergies are noted and confirmed with the patient/family/carer. • Complete relevant handover checklist Don’t forget to update the relevant information on patient care boards at the same time and orientate patient to the same! Clinical Handover – Nursing & Midwifery Staff in an Acute Care Setting - NSLHD Guideline has been updated has been updated and is available for review in PROMPT. Thank You Notes from Consumers… It's a country practice feel. I will never go to any other hospital while Ryde is there.
Everyone did their absolute best and made me feel like I was in a home away from home
Helpful calm professional staff- doctors, specialists, nurses.
The care was outstanding, the staff were so kind, caring + attentive. I am very grateful for all that was done to support and assist me to become medically well enough to travel back to my home in Central West NSW
The outpatients staff gave tests to find the cause of my condition and reasonably soon decided to admit me. In the ward I found the nursing staff very helpful and efficient.
Everyone is friendly and willing to assist and helpful. To all staffs, nurses, anaesthetist and mostly to my specialist Dr Samra who reassured me that I will be fine. Thank you so much to have my surgery done at Ryde.
The care and treatment was really good. The nursing and medical staff were very kind. All the information was given to me in a way in which I can understand.
All Nurses showing unconditional support and love with Smile at all times,let’s not forget Cleaners working hard keep place clean.
Staff showed good care for my mum while recovering from covid. The OT staff and physio were very attentive and provided helpful information. Their kind manner on the phone was reassuring...
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