Findings of the National End of Life Survey | 2023
Areas needing improvement
Care at home Help and support with emotional needs | Q16
Of the 1,803 people who responded to this question, 355 (19.7%) said that healthcare sta did not help and support their relative or friend with their emotional needs (e.g. feeling worried, feeling anxious, feeling low etc.) while they were at home. The average score for this question was 6.39 out of 10. Help from healthcare sta when needed | Q17 Of the 2,158 people who responded to this question, 381 (17.7%) said that their relative or friend did not get help from healthcare sta as soon as they needed it while at home. The average score for this question was 6.52 out of 10.
Care in a nursing home or other residential care Help and support with emotional needs | Q26
Of the 1,515 people who responded to this question, 103 (6.8%) said that healthcare sta did not help and support their relative or friend with their emotional needs (for example feeling worried, feeling anxious, feeling low) during their stay in the nursing home or residential care facility. The average score for this question was 7.85 out of 10. Help from healthcare sta when needed | Q29 Of the 1,552 people who responded to this question, 111 (7.2%) said that their relative or friend did not get help from healthcare sta as soon as they needed it during their stay in the nursing home or residential care facility. The average score for this question was 7.88 out of 10.
Care in an acute hospital Help and support with emotional needs | Q40
Of the 2,185 people who responded to this question, 454 (20.8%) said that healthcare sta did not help and support their relative or friend with their emotional needs (for example feeling worried, feeling anxious, feeling low) during their last stay in hospital. The average score for this question was 6.18 out of 10. Help from healthcare sta when needed | Q42 Of the 2,485 people who responded to this question, 417 (16.8%) said that their relative or friend did not get help from healthcare sta as soon as they needed it during their last stay in hospital. The average score for this question was 6.69 out of 10.
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