NELS-National-Report-2023

Findings of the National End of Life Survey | 2023

Q102 Was there anything that could have been improved? This question asked if there was anything that could be improved about the care received. In total, participants made 2,868 comments in response to this question. Figure 2.2 shows the breakdown of themes covered within these comments.

Figure 2.2 Responses to Q102 broken down by theme

0 200 400 600 800 1,000 1,200 1,400

943

Communication

Community Sta΍

526

Continuity, availability and responsiveness of care

1,146

Experience of care at home/ in community

405

78

Experience of care in hospice

800

Experience of care in hospital

239

Experience of care in nursing home

636

Facilities and resources

995

General and other comment

General and other sta΍

543

369

Hospital doctors

111

Involvement in decisions

407

Nurses

Physical, emotional and spiritual needs of the person who died

771

434

Quality and type of care

350

Respect and dignity

Support and resources for respondents

319

362

Transition to end-of-life care

26

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