Findings of the National End of Life Survey | 2023
For Q103, most of the comments related to the ‘Continuity, availability and responsiveness of care’, ‘Experience of care in hospital’ and ‘Physical, emotional and spiritual needs of the person who died’ themes.
Continuity, availability and responsiveness of care
“If everyone receives this level of care at the end, it’s to be commended. It felt like a co- ordinated mission by all to give my mother the most comfort and dignity during the toughest period of her life.”
“I think weekend sta should familiarise themselves more with the patients they are looking after. Several times when asked at weekends the nurses etc, didn’t even know the patients name, or what treatment they were getting.”
Experience of care in hospital
“Visiting was very limited in the hospital setting, even though my relative could not communicate with the sta. When palliative care was mentioned, care became disjointed and my husband was embarrassed and very sad at the way he was treated and cared for.”
“I would like to send my utmost appreciation to the sta at [Hospital]. They were so kind and compassionate to us and nothing was a problem.”
Physical, emotional and spiritual needs of the person who died
“I would love to have seen more chaplaincy services. We did ask for priest after Mammy had passed away and they did phone a local priest who did come in and was so kind. Mammy was very religious and would love to have seen a chaplain each day.”
“Dad received a lot of assistance from dierent health areas, Physio, OT etc. He received a hospital bed and many aids this was a great service.”
29
Made with FlippingBook flipbook maker