Findings of the National End of Life Survey | 2023
Care in a nursing home or residential care facility
“I feel she got good care in the nursing home. Unfortunately COVID restrictions didn’t allow us to visit our aunt, and she was very upset and felt isolated as she was conȴned to her room the week prior to her death. We were also upset by this.”
“We were very pleased and happy with the treatment and care that my mother received in [nursing home]. She did not want to die in hospital and they facilitated her wishes to die in the nursing home and they exceeded our hopes and expectations with their care and compassion.”
“Mam went into [Nursing Home] for respite for 2 weeks. I have to say it was an awful experience for her. It took sta 40 mins to answer the bell… mam was practically immobile… The food tray was left beside mam all day. Sometimes there overnight. The room cleaner came and barely cleaned the room.”
“My relative spent the last years of her life in a ‘home from home’ environment (nursing home). Her needs were met in every way - activities, excursions, visits from relatives at times outside of visiting hours, spiritual needs, good food and nice clean surroundings all met.”
“The nursing home were very attentive to dad and nothing appeared to be a challange. They made contact with us at all times in relation to any change in his care. They had a good visiting policy in place that was user friendly to us as a family.” “I wonder if more conversations should happen in nursing homes and with older people services about decisions when medical treatment should/or should not be made. I was very clear on my father’s wish regarding DNR but never had thought I would ever be deciding whether or not he should go to hospital for treatment.”
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