Findings of the National End of Life Survey | 2023
About the National Care Experience Programme The National Care Experience Programme seeks to improve the quality of health and social care services in Ireland by asking people about their experiences of care and acting on their feedback. The National Care Experience Programme is a joint initiative by the Health Information and Quality Authority (HIQA), the Health Service Executive (HSE) and the Department of Health. Patient and service user representatives and advocates are also involved at all levels of the programme’s governance structures. The National Care Experience Programme has a suite of surveys that capture the experiences of people using these services. The programme implements the National Inpatient Experience Survey, the National Maternity Experience Survey, the National Nursing Home Experience Survey, the National Maternity Bereavement Experience Survey and the National End of Life Survey. The surveys aim to learn from people’s feedback about the care received in health and social care services to ȴnd out what is working well, and what needs to be improved. A National Care Experience Programme Survey Hub is available to provide support, guidance, information and resources to assist providers to develop, conduct and analyse their own surveys, and act upon the ȴndings.
Find out more at www.yourexperience.ie.
About the National End of Life Survey
The National End of Life Survey was the ȴrst national survey to ask bereaved people about the care provided to a family member or friend in the last months and days of their life. The purpose of the survey was to learn from people’s experiences of end-of- life care in order to improve the services provided both to people who are dying, and to their loved ones. The ȴndings of this national survey provide valuable information on the care provided to people using services and their families at end of life, acknowledge what is working well and identify areas where improvements are needed.
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