NELS-National-Report-2023

Findings of the National End of Life Survey | 2023

Figure 3.8 Scores (out of 10) for questions on ‘Care in a nursing home or residential care facility’

0.0

2.0

4.0

6.0

8.0

10.0

Q24. During their stay in the nursing home/residential care facility, if they experienced pain, did healthcare sta΍ do everything they could to relieve it?

8.7

Q25. During their stay in the nursing home/residential care facility, if they experienced symptoms other than pain (such as nausea, constipation, breathing diɝculties or restlessness), did healthcare sta΍ do everything they could to relieve them? Q26. During their stay in the nursing home/residential care facility, did healthcare sta΍ help and support them with their emotional needs (e.g. feeling worried, feeling anxious, feeling low etc.)? Q27. During their stay in the nursing home/residential care facility, did healthcare sta΍ support them to do things they wanted to do (for example, participate in special family events, see a pet, etc.)? Q28. During their stay in the nursing home/residential care facility, did healthcare sta΍ help them with urgent problems outside of normal working hours (after 5pm, at night and weekends)?

8.6

7.8

7.7

8.1

Q29. During their stay in the nursing home/residential care facility, if they needed help from healthcare sta΍, did they get it as soon as they needed it?

7.9

Q30. During their stay in the nursing home/residential care facility, did healthcare sta΍ answer your questions in a way that you could understand?

8.4

Q31. During their stay in the nursing home/residential care facility, did you feel welcome to visit at any time?

9.1

Q32. During their stay in the nursing home/residential care facility, did you have conȴdence and trust in the healthcare sta΍ treating them?

8.3

Q33. Overall, during their stay in the nursing home/residential care facility, did you feel they were treated with respect and dignity by healthcare sta΍?

8.8

Q34. Overall, how would you rate the care they received from healthcare sta΍ in the nursing home/residential care facility?

8.4

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