Findings of the National End of Life Survey | 2023
Overall experiences of care in a nursing home or residential care facility 85.4% of bereaved relatives rated the overall care their relative or friend received from healthcare sta in a nursing home or residential care facility in the last three months of their life as ‘good’ or ‘very good’, with 14.6% (246 of 1,684 people) rating the care as ‘fair to poor’ (Figure 3.9).
Figure 3.9 Overall experience in a nursing home/residential care facility
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
14.6% 24.0%
61.4%
Fair to poor (0 to 6)
Good (7 to 8)
Very good (9 to 10)
Figure 3.10 presents overall experiences of care received in a nursing home or residential care facility, broken down by the age and gender of the person who died. 21 In total, 85.1% of males and 85.6% of females had a ‘good’ or ‘very good’ overall experience. In terms of age groups, the relatives or friends of those who died aged 18 to 59 years were most likely to rate the overall experience of care as ‘good’ or ‘very good’ overall.
21 A small number of bereaved relatives selected ‘Other’ (n=4 responded good or very good) or ‘Prefer not to say’ (n=2 responded fair to poor) when asked about the gender of the person who died.
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