NELS-National-Report-2023

Findings of the National End of Life Survey | 2023

Figure 3.17 shows overall experiences of care in acute hospitals, broken down by the age and gender of the person who died. 24 In total, 72.9% of males and 69.4% of females had a ‘good’ or ‘very good’ overall experience. In terms of age groups, the relatives or friends of those who died aged 18 to 59 years were most likely to rate the overall experience of care as ‘good’ or ‘very good’ overall.

Figure 3.17 Overall experience of care received in hospitals by age and gender

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

48.4%

31.2%

20.4%

18 to 59 years

49.6%

24.5%

26.0%

60 to 69 years

45.7%

24.4%

30.0%

70 to 79 years

43.8%

23.9%

32.3%

80 to 89 years

48.4%

26.4%

25.3%

90+ years

46.7%

26.3%

27.1%

Male

45.6%

23.8%

30.6%

Female

Fair to poor (0 to 6)

Good (7 to 8)

Very good (9 to 10)

Figure 3.18 shows overall experiences of care in an acute hospital by the illnesses of the person who died. Participants who reported that their friend or relative had another illness than those listed in the last hours and days of their life were most likely to report a ‘fair to poor’ experience (168 of 504 people or 33.3%), while those who did not know what illness their relative or friend had were least likely (5 of 21 people or 23.8%) to do so. Participants who said their relative or friend had inȵuenza or pneumonia were most likely to report a ‘very good’ experience (226 of 444 people or 50.9%).

24 A small number of bereaved relatives selected ‘Other’ (n=2 responded fair to poor and good) or ‘Prefer not to say’ (n=2 responded fair to poor and good) when asked about the gender of their relative or friend.

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