Findings of the National End of Life Survey | 2023
Care in a hospice
“Hospice was peaceful and at all times Mam was cared for to the highest standard, treated with respect, love, kindness and dignity by all. I was also treated with respect and kindness and involved in all aspects of her care. Sta were excellent and communicated clearly and available to talk at all times.”
“[Hospice] was excellent and could not be faulted in any way, however, it took far too long to get a bed there.”
“The level of care, support and sensitivity towards both patient and family was beyond all expectations in the hospice... Wonderful people each and every one of them with exceptional empathy, skills and a depth of both knowledge and ability to genuinely care for and support the most vulnerable of people day in day out. Thanks to all.”
“In the hospice there is a family suite with kitchenette, beds etc. but it is being used for storage - not for family as it was intended - big waste.”
“Owing to the underlying mental health needs of the person who died, hospice sta made every eort to understand and learn more about these needs, so compassionate and professional.”
“For [hospice] wasn’t advised what was needed to get death certiȴcate. I felt hospice could have posted out the form required to get death cert. Unnecessary to have to go back to hospice to get the form. Had I known about pet visit - this would have been good.”
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