NELS-National-Report-2023

Findings of the National End of Life Survey | 2023

Overall experiences of care in a hospice Figure 3.22 shows the overall experience of care received in a hospice. In total, 91.5% of participants (494 of 540) rated the care that their relative or friend received in the hospice as ‘very good’, with 2.6% (14 of 540) rating it as ‘fair to poor’.

Figure 3.22 Overall experience of care received in a hospice

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

2.6% 5.9%

91.5%

Fair to poor (0 to 6)

Good (7 to 8)

Very good (9 to 10)

Figure 2.23 shows overall experiences of care in a hospice, broken down by the age and gender of the person who died. 26 In total, 96.6% of males and 97.9% of females had a ‘good’ or ‘very good’ overall experience. In terms of age groups, the relatives or friends of those who died aged 60 to 69 years were most likely to rate the overall experience of care as ‘good’ or ‘very good’ overall.

Figure 3.23 Overall experience of care received in a hospice by age and gender

0%

20%

40%

60%

80%

100%

6.2%

91.4%

2.5%

18 to 59 years

91.3%

60 to 69 years

1.0%

7.7%

2.0%

4.6%

93.5%

70 to 79 years

4.0%

5.6%

90.4%

80 to 89 years

5.6%

5.6%

88.9%

90+ years

90.3%

Male

3.3%

6.3%

2.1%

5.5%

92.4%

Female

Fair to poor (0 to 6)

Good (7 to 8)

Very good (9 to 10)

26 One participant selected ‘Other’ when asked about the gender of the person who died.

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