Findings of the National End of Life Survey | 2023
Experiences of care in hospital in the last two days of life
“My brothers slept in the room with him during his last week and the whole family stayed for his last two nights. The nursing sta and doctors allowed us to be there and create our own family space. Despite it being an active ward and very busy at times, we never felt we shouldn’t have been there. It was a very comforting for him and us. We knew he got the best of care.” “It was the weekend - he got delayed being admitted in A and E. A Doctor told me on the Friday morning he would most likely receive palliative care straight away. By the time he got a bed there was not palliative care sta over the weekend. He died Sunday night. We had to beg for him to receive pain relief all weekend - he was in awful pain and discomfort for 3 days - I will never forget watching him struggle.”
“We had no communication in the last 24 hours and were totally not allowed to visit until the last 2-3 hours of our mum’s life.”
“My mother was… treated with the utmost dignity, and professionalism at all times. This care was second to none. We shall always appreciate their kindness and care towards our mother and to ourselves.”
“Dad had excellent care from the Oncology team throughout his long illness. Unfortunately, in his last weeks he was sent to a general ward rather than Oncology ward where the care was not at the same level.”
“The care was good, it was an intensive care situation. We had not experienced before, so we trust that the level of care was good.”
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