Findings of the National End of Life Survey | 2023
Overall experiences of care at the end of life Participants were asked to rate the overall care that their relative or friend received at the end of their life on a scale from 0 (very poor care) to 10 (very good care). In total, 73.7% of participants (3,145 of 4,265) rated the care their relative or friend received at the end of their life as ‘very good’, 15.2% (648) rated it as ‘good’ (score of 7-8), while 11.1% (472) said that their relative received ‘fair to poor’ care (score of 0-6) (Figure 4.10).
Figure 4.10 Overall experience of care at the end of life
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
11.1% 15.2%
73.7%
Fair to poor (0 to 6)
Good (7 to 8)
Very good (9 to 10)
Figure 4.11 shows overall experiences of care at the end of life, broken down by place of death. 46 The most positive ratings of overall care at the end of life were from bereaved relatives of people who died in a hospice, with 93.4% of people (442 of 473) rating the overall care that their relative or friend received in a hospice at the end of their life as ‘very good’.
Figure 4.11 Overall experiences of care at the end of life by place of death
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
In their own home or in the home of a family member of friend
13.1%
10.7%
76.2%
19.6%
15.6%
64.8%
In a hospital
4.4%
2.1%
93.4%
In a hospice
In a nursing home/residential care facility
14.6%
8.2%
77.1%
Fair to poor (0 to 6)
Good (7 to 8)
Very good (9 to 10)
46 This does not include a small number of participants who responded ‘in an ambulance on the way to hospital/hospice’ (n=2) and ‘somewhere else’ (n=6).
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