Findings of the National End of Life Survey | 2023
Participants’ experiences of the care and support provided to them in the last days of their relative or friend’s life
“GP services should be more involved with their elderly patients in helping family members to source services that are available. Dealing with elderly parents is a very new process to family members.”
“The sta could not do enough for you. During the last days of my Dad’s life they provided us with beds to stay with him overnight. They provided refreshments many times throughout the days. They treated my Dad with respect and dignity and then updated us all the time on his conditions.”
“The doctors’ communication with family was poor. They did not advise us that my Dad was so ill and was at end of life and I feel they knew his prognosis and did not communicate this to us until the very end, which led to our family being in shock and not being able to say everything we wanted to say to our dad before he died.”
“The sta at [hospital] were exceptional. The care that Dad received was second to none. As a family we were treated with compassion and respect. We were given space and time to spend Dad’s ȴnal days with him as a family which is something we will always be grateful for.”
“We feel we didn’t get enough support e.g. oer any counselling.”
“All the sta and doctors were very helpful. They showed us empathy and kindness. They explained the supports available. They were understanding and responsive to all our requests. They showed my Dad and our family the respect and understanding we needed.”
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