PremierSort Flex Customer Guide

Contents

1.0

PremierSort Flex Overview ......................................................................................................................... 3 PremierSort Flex service summary........................................................................................................... 3 Summary of PremierSort Flex service .................................................................................................. 3 Minimum volumes..............................................................................................................................................4 Addressing standards .....................................................................................................................................4 Address Format.................................................................................................................................................. 5 Suitable fonts and print formats................................................................................................................. 5 Item dimensions & weight.............................................................................................................................. 5 Indicia for PremierSort Flex .......................................................................................................................6 Pre-printed indicia for PremierSort Flex.................................................................................................6 Indicia Size............................................................................................................................................................. 7 Return Addresses and Undeliverable Mail.............................................................................................8 Mail Presentation ..............................................................................................................................................9 Mailing items ........................................................................................................................................................9 Mail sequence.......................................................................................................................................................9 Flexibility.................................................................................................................................................................9 Non-machineable items..................................................................................................................................9 Paper weight.........................................................................................................................................................9 Sealing.................................................................................................................................................................... 10 Using window envelopes.............................................................................................................................. 10 Address................................................................................................................................................................. 10 Address block.................................................................................................................................................... 10 Clear Zones.......................................................................................................................................................... 10 Paper colour........................................................................................................................................................ 10 Printing.................................................................................................................................................................. 10 Consumables .......................................................................................................................................................11 Trays..........................................................................................................................................................................11 Magnum..................................................................................................................................................................11 Tray labels..............................................................................................................................................................11 E-Dockets and Collection Receipt............................................................................................................12 Forecasting Variables ....................................................................................................................................12 Collection Process .......................................................................................................................................... 14 Collection times................................................................................................................................................. 14 Collection Time Change Process.............................................................................................................. 14 Customer health and safety procedures.............................................................................................. 14 Unloading and handover.............................................................................................................................. 14 Contingency........................................................................................................................................................ 14 Procedures for handling non-compliant postings ........................................................................15 Collections............................................................................................................................................................15 Documentation...................................................................................................................................................15 Addressing Standards.................................................................................................................................... 16 Mail Presentation.............................................................................................................................................. 16 Non-machineable or non-routable mail................................................................................................ 16

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2.2 2.3 2.4 2.5

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3.1

3.2 3.3

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4.1

4.2 4.3 4.4 4.5 4.6 4.7 4.8 4.9 4.10 4.11 4.12 5.0

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5.2 5.3 5.4

6.0 7.0

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7.2 7.3 7.4 7.5

8.0

8.1

8.2 8.3 8.4 8.5

Appendix A Recommended machine-readable fonts

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Appendix B Envelope specification

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