DEDICATED TO DELIVERING SOLUTIONS
Dedicated Services Show The Power Of One One of the many unique solutions our team offers is Dedicated services. Through this opportunity, we become the private fleet for businesses such as Cracker Barrel Old Country Store, Mercedes, Costco and many more. With this arrangement, we’re able to do what we do best – deliver outstanding service – while allowing our customers to focus on what they do best. Because of our commitment to excellence, our Dedicated group has experienced great growth through the years, and we now have 46 customers operating at 65 total locations. “The vast majority of our customer relationships are on their third-plus term with us,” says DAN SINGER of our Dedicated leadership. “Some of them are on their sixth, seventh, eighth or ninth. We’ve been doing business with Cracker Barrel Old Country Story since 2001, with Mercedes since 1997, and with DRiV since 2004. That shows the strength of our relationships. Once we get a customer, we’re with them for a very long time.” There are many examples of how we’ve earned the trust of our customers. • Costco – we began in 2010 with about 10 drivers in West Palm Beach, Fla., and we’ve grown to more than 150 associates in West Palm Beach and College Park, Ga. One of the best ways we can grow and secure our future is by continuing to build density within our network, and by providing even more flexibility for our customers and our own operations. That’s why we’re excited to let you know about a newmodel for our Truckload operation, one where we can strategically place drivers in position to get home more often. INNOVATIVE NEW TRUCKLOAD POSITION Hourly Pay And The Potential For Daily Home Time
Our Cracker Barrel Old Country Store team is a great example of The Power of One. We started by delivering LTL service, and now we also provide Dedicated, Truckload and PortSide.
• Boise Cascade – our partnership began with three tractors in Greensboro, N.C., and now features about 65 tractors over six locations • Cracker Barrel Old Country Store – we started by delivering LTL services, and now we’re its only dedicated retail carrier. Additionally, we continue to offer LTL, as well as Truckload and PortSide Dan says the service we provide through Dedicated are a true example of The Power of One. “Dedicated naturally aligns well with our other service offerings,” he explains. “Sometimes, our other services offerings will bring Dedicated in. That happened with Mercedes. We did Truckload with Mercedes first, then Dedicated became a great opportunity. And on the flip side, our Dedicated team can listen to our customers and find out what their needs are. That allows us to say, ‘Hey, we also offer this service to solve these challenges that you’re facing.’” Dan says that sometimes, a customer might look for a cheaper option, but soon finds out that partnering with Averitt is the best way to go. “We’ve never lost a Dedicated customer because of service,” Dan says. “In fact, many have come back after they tried other carriers. It’s common for customers who leave based on price to come back because they’re not getting the service they need.” The outstanding service you and your fellow associates provide makes successes like these possible. Thank you for your commitment to excellence that has earned our customers’ trust for many years! T m
With this new position, drivers receive hourly pay, as well as the ability to get home daily, or at least several days during the week. We’ve rolled out this model in Lexington KY, and we plan to introduce it at several other locations within our network. opportunity to introduce innovative and creative ways to deliver outstanding service to our customers. And we’re
confident that these positions will provide another reason to make a career with the Averitt team! You can see when these and other openings become available by visiting InsideAveritt.com/Jobs or calling the Job Hotline at 800-991-1971 . Available positions are updated on Mondays and Thursdays. T m
S P R I N G 2 0 2 2
3
Made with FlippingBook Online newsletter