NNPC Annual Quality Account 2023-2024 FINAL

We are also establishing a Research Champions Delivery Group (RCDG) of patient representatives to help shape the future of research delivery in Norfolk and Waveney. We host bi-monthly forum meetings, open to anyone from Norfolk and Waveney Primary Care teams. These meetings showcase our research portfolio and provide a platform for receiving input from members and developing collaborative opportunities. We welcome interest from practices and PCNs, whether on an ad-hoc or more involved basis, and seek support to make the RCDG as successful as possible. The Hub offers support for grant funding bid applications and other funding opportunities, as well as activities supporting the creativity and innovation pathway. Teaching and Education Sessions Over the 2023/24 period, NNPC has developed and delivered teaching and educational sessions to benefit our workforce in the delivery of high-quality patient services. The focus of the sessions has been guided by the clinical workforce, or areas which have been identified as a learning need as a result of a significant event or complaint. We have had positive feedback from the participants of the educational sessions, which included various clinical topics which incorporated case-based discussions, evidence-based practice, and clinical pathway developments. Student Doctor Support at the GP at the Front Door and Rapid Diagnostic Services NNPC has supported the placements of medical students from the University of East Anglia (UEA) at the Rapid Diagnostic Service and GP at the Front Door services since 2022. We host medical students throughout the academic year, which has benefitted the medical students in their learning pathway and supports Primary Care workforce resilience into the future. Pharmacy Pilot – Rapid Diagnostic Service (RDS) Team Since February 2024, the RDS clinical team has been working on the delivery of “proof of concept” project exploring the efficacy of direct referrals from Community Pharmacy to the RDS. This is a nationally funded project, supported by the Integrated Care System and the Cancer Alliance. The sign-off the project went live during March 2024, with the original aim to run for 3 months. After a relatively smooth launch, it had been agreed in principle to carry on with the project until December 2024. Excitingly, the National Project Team and the Cancer Alliance has now negotiated an extension of the project to March 2025 with associated funding. The project hopes to test the hypothesis that ’community pharmacies can support the earlier diagnosis of cancer through direct referrals for suspected cancer symptoms. The aim of this project is to test the feasibility and acceptability of pharmacy referral routes into secondary care via the RDS. This involves the development of an adapted referral pathway, via a GP assessment provided by the local primary care-based RDS. The project includes participation in a national quantitative and qualitative evaluation.

North Norfolk Primary Care - Quality Account 2023/24

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