We have successfully grown at a steady pace with a mission to deliver and develop strategies to support general practice with the provision of healthcare to the local communities on an ‘at scale’ footprint. We have continued to work independently, and in collaboration with or in partnership with other healthcare provider organisations to further facilitate and support better care for patients. The organisations future into 2024/25, and beyond, will bring wider opportunities and possibilities as we work together within the Integrated Care System (ICS) to deliver innovative and improved ways to deliver healthcare in the community, all for the benefit of patients. With the growth and planned development of the organisation in 2024/25, it will see a change in our name to Norfolk Primary Care (NPC) and we will become a Community Interest Company (CIC). A CIC is a type of social enterprise designed specifically to serve the community, ensuring that any profits are reinvested back into the organisation to further its objectives for the benefit of the communities it serves. The decision to convert Norfolk Primary Care into a Community Interest Company is driven by a mission to enhance healthcare services while ensuring that the community's needs remain at the forefront of the organisational goals. This model aligns perfectly with the ethos of NPC, as it allows the organisation to focus on improving how care is delivered to the communities in Norfolk and Waveney, without the pressure of generating profits. The transition is aimed at achieving greater transparency, accountability, and community engagement, all of which are crucial for delivering high-quality primary care services in the future. This transformation is set to bring a host of benefits to primary care services, General Practitioners (GPs), the Norfolk and Waveney Integrated Care Board (ICB), and most importantly, patients and services users in the region. With this, it is hoped that it will bring new ways of working and exciting opportunities with our organisation members to support general practice and the wider community, in a collaborative approach for the delivery of patient care in the Norfolk and Waveney healthcare system. 1.2 Our Values Our organisational values remain the same and are embedded in our work on existing and new opportunities: Care – Quality patient focussed, holistic health care in the local community and beyond. Integrity – Acting ethically and remaining accountable. Collaboration – Partnering to work together to deliver quality health care services. Leadership – Leading the way, building relationships & trust and being efficient. Accessibility – Inclusive and open to all. Teamwork - We aim to ensure that our shared values are adopted and incorporated into our team. We aim to appreciate and value each other to enable us to undertake our work in a safe, happy environment.
North Norfolk Primary Care - Quality Account 2023/24
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