NNPC Annual Quality Account 2023-2024 FINAL

The results from the Organisational frequency tables were pleasing, when considered against ICB and wider, average outcomes. The overall results were: People Promise elements score

Our Organisation

Norfolk and Waveney ICS

Survey Average

People Promise element

Count

Score

Count

Score

Count

Score

35

8.6

We are compassionate and inclusive

600

7.6

18,225

7.8

35

7.8

We are recognised and rewarded

600

6.0

18,234

6.0

35

8.2

We each have a voice that counts

599

7.1

18,194

7.4

35

7.8

We are safe and healthy

600

6.4

19,175

6.5

35

6.7

We are always learning

403

6.3

12,717

6.4

34

8.2

We work flexibly

599

6.8

18,216

6.6

31

8.0

We are a team

538

6.8

15,817

6.9

Theme Scores

Our Organisation Norfolk and Waveney ICS

Survey Average

People Promise theme

Count

Score

Count

Count

Score

Count

35

8.2

Staff engagement

600

7.3

18,243

7.5

35

7.7

Morale

600

6.3

18,245

6.5

North Norfolk Primary Care - Quality Account 2023/24

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