Spring 2020 - Optical Connections Magazine

ANTONY SAVVAS OPERATIONS SUPPORT SYSTEMS

OSS FOR OPTICAL NETWORKS EVOLVING TO MEET DEMANDING NETWORKS

Operations support systems (OSS) for optical networks are evolving. Antony Savvas looks at how the latest deployment trends can deliver improved monitoring over increasing numbers of data points to deliver a better overall performance for network organisations.

I n a service provider or large enterprise network, both an network and BSS systems facilitate the management of customers and overall business operations. communication service providers (CSPs) become ever more complicated through the addition of new geographic territories, the adding of new services, the changing compliance demands of governments and national regulators, an increasingly threatening data security landscape and the appearance of new applications such as the Internet of Things, artificial intelligence and virtual/augmented reality at the network edge. OSS is used to generate and deliver data to support areas such as service assurance, resource inventory management, network operations support system and a business support system (BSS) are usually used. OSS systems enable network operators to manage the They have become essential technology deployments as the networks of

for stakeholders such as service providers, system integrators and equipment providers. This initiative is anticipated to serve as a major technology baseline for players in the OSS BSS system and platform market. Along with OSS frameworks and guidance to help mitigate the changing network needs of organisations, the cloud is also shaping matters when it comes to delivering potentially more efficient and scalable OSS delivery and the improved availability of data CLOUD TAKEUP The combined cloud OSS and BSS market size is expected to grow from US$11.67 billion in 2017 to US$21.77 billion by 2022, at a compound annual growth rate (CAGR) of 13.3%, according to technology research house Markets and Markets. The demand for cloud OSS BSS is increasing due to the adoption of customised cloud OSS solutions and services, the rising usage of convergent billing systems covering voice, data, video, internet, multimedia and mobile commerce, the shifting focus of communication service providers on enhancing customer experiences and the

management and network availability, while BSS provides data and monitoring around subscription information, billing and revenue management, customer and product management and service fulfilment, for instance. Both types of monitoring are obviously key to a business but here we will focus on OSS, although the pair are pretty much entwined when it comes to evaluating the size of the market. The OSS BSS system and platformmarket will be worth US$70.97 billion by 2024, according to Transparency Market Research (TMR). Within the OSS market, service assurance solutions are expected to be in the greatest demand through to 2024, says TMR. But legacy OSS BSS systems and platforms face a number of challenges, TMR says, such as longer process cycles, increasing security issues and low data accuracy. In order to overcome these barriers, it says the telecom industry’s TM Forum introduced the New Generation Operations System (NGOSS), now known as TM Forum Frameworx which provides OSS technology guidance and standards

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