Similarly, another participant reflected on the experience of her mother being left alone in a hospital room for two weeks and the lack of care she was given by healthcare staff:
“My mother was left alone in a single room for over two weeks while cancer raged in her body. This was the experience as she approached the end of life. Nobody wanted this. Staff could barely take the time to charge her phone for us to speak to her despite knowing she could not communicate with family any other way. We are all hurt and traumatised by the way we were excluded from spending time with her, and her transfer to hospice care was delayed by COVID.”
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