ULaw - Student Recruitment Quality Assurance Officer

PERSON SPECIFICATIONS

Training & Education

Essential • Educated to degree level or equivalent or achieved a relevant professional qualification Desirable • Quality Assurance professional qualification such as Six Sigma Experience Essential • Experience in auditing communications or other quality assurance work • Experience in report writing • Experience in creating high quality written feedback and recommendations • Experience in creating training materials Desirable • Experience of auditing or performing quality assurance roles for a recruitment or sales team Skills & Knowledge Essential • Exceptional written and verbal communication skills • Knowledge & understanding of recruitment activity in higher education • Knowledge of the regulatory landscape in higher education • Excellent attention to detail and comprehension skills • Ability to write concise, meaningful reports for an executive level audience • Ability to work effectively with a range of stakeholders

Training & Education

Experience

Skills & Knowledge

Behavioural Skills

Special Circumstances

Desirable • Knowledge of Microsoft Dynamics CRM or Salesforce

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