Can you hear me now? Listening is to understand - not to respond - is your best tool for effective communication. LISTENING SKILLS
Make Emily Post proud! Learn how your appearance, communication skills and behavior impacts your office. OFFICE ETIQUETTE
How to Speak So That People Want to Listen Sound expert Julian Treasure demonstrates how to speak powerfully.
Why Dressing for Success Works WSJ style reporter Ray Smith explains why you should dress for the job you want.
3 Advanced Listening Skills You’ve mastered the Stop, Look and Listen technique. Now it’s time to learn three advanced listening skills. 5 Ways to Listen Better Julian Treasure is back with five ways to retune your ears for unconscious listening.
Business Email Etiquette Basics Are your emails are on par? Review this quick list of how to send a professional email.
Etiquette by Emily Post Listen up as the experts from the Emily Post Institute offer advice on using your best manners.
No matter what your job role, you can be a leader within your team and within Pinnacle. Read on to learn more! BE A LEADER
WHAT’S UP WEBINARS Did you miss this month’s What’s UP with Your Investments webinar with our friends at Fidelity Investments? No worries!
Log into UP to register for the recorded webinar 1. Log into the University of Pinnacle. 2. Click on the Catalog tile. 3. In the search box, type “What’s UP with Your Investments”. 4. Next to the online course, click Enroll. If you’re ready to watch the webinar, click the blue Launch button. If you want to watch the webinar later, you’ll find it under the My Courses tile in the What’s UP Webinars folder.
How to Win Friends & Influence People Watch this animated summary of Dale Carnegie’s classic on how to be an influencer.
The 360 Degree Leader: Developing Your Influence from Anywhere in the Organization Lead up, down and across your organization to become a more valuable team member. How to Be an Inspiring Leader Do you bring meaning to your team member’s life? Are you their inspiration?
Issue 4 / May 2018
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