Human Resources Our Human Resources team is responsible for hiring, employing, and training all staff. Our goal is to build a passionate team of hospitality professionals who deliver exceptional customer service to all guests. Our team will take on benefits processing, safety, recruitment, and retention while implementing proprietary systems like TrueService and TrueReview to elevate customer service. Food & Beverage Our SVP of Operations and our VP of Food & Beverage will provide the owner with a comprehensive F&B operating plan. This plan will address service levels, inventory controls, purchasing points, menu offerings, pricing recommendations, and opportunities to increase efficiency in each area while identifying training and improvements. We will understand our guests' journey and create luxury standards in all facets of our F&B operations. Procurement The Club will immediately gain access to our buying power, expertise and strategic relationships built over our 40-year history. We do not mandate any purchasing, but rather set up industry-leading programs to provide you value and support. This includes partners in every category from agronomy and clubhouse supplies to major capital purchases and food, beverage and merchandise. We know retail merchandise is not a “one size fits all” strategy to run a successful retail operation. Each facility, region and clientele is different, and requires a highly-curated and constantly-evolving retail offering to deliver on the specific needs and preferences of your unique customer base. To be successful, we surround our on-site buyers and merchandisers with established relationships with industry-leading brands, as well as a dedicated team of our best retail professionals in the country to support the right product mix, quantity and merchandising best practices for your retail shop. Savings - Utilizing our buying power means serious savings for your club. You can expect to see a 5%-20% savings on smaller, everyday purchases and upwards of 30%-40% or more on larger purchases.
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KemperSports | Royal Oaks Country Club
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