MEMBERSHIP INSIGHT
5 minutes with… Benjamin Carter BA (Hons) FCIPPMCMI Trainer, CIPP
What does the role mean to you? It is enormously rewarding to give something back to the payroll industry and within this role I feel that I can make a difference to the careers of others. An example of this is when I am delivering the Payroll Technician Certificate, where I can see my delegates develop in a matter of days from novices to commanding the breadth of knowledge required to be a fully-fledged payroll administrator. I believe that this role also carries with it the responsibility of illustrating how payroll is an exciting and dynamic career move, so I take every effort to ensure my courses are engaging, energetic and interactive. What do you plan for 2019? Alongside continuing to strive to deliver the best performance in our training courses, payroll is a profession that is subject to more changes and updates than most so I’ll continue to further my own payroll knowledge and understanding wherever possible. Integral to this ambition is that I’m currently studying the MSc in Business and Reward Management (I don’t know when to stop). It is a very challenging course, but one that fascinatingly provides insight into how payroll can increasingly impact on an organisation’s strategic direction. I take great delight in incorporating elements of this into the training courses I deliver where appropriate to highlight the importance the profession carries in the wider working world. I may also apply for Chartered membership to further prove to myself that hard work brings great reward. As well as this, I have holidays planned in Cyprus, France and Germany so once again, I’ll be keeping myself busy. n
Overview of my career, work history and background I joined the CIPP about eighteen months ago and previously had a varied career in the payroll world. Most recently, I was a payroll consultant for a large payroll and human resources software developer. I thoroughly enjoyed it and particularly liked the travel element and working with payroll staff from a wide variety of industries – aspects which I’ve been fortunate enough to carry on to my current role. Previously, I worked in a payroll bureau managing a varied portfolio of payrolls. Whilst in this role, I completed the Foundation Degree in Payroll Management as I wanted to gain accreditation for the knowledge and skills I possessed as well as take the opportunity to learn as much more as I could. Wanting to know more, after graduation I moved straight onto completing the BA(Hons) in Applied Business and Management. Before falling into payroll some ten years ago, I worked for HM Revenue & Customs for five years in various roles; the highlight of which was in employer compliance. This experience formed the backbone of my payroll knowledge and enables me to provide a useful extra dimension when delivering courses such as P11D, expenses and benefits. Looking further afield, I served in the Army Reserves for thirteen years which
provided an enormous added breadth to my work and life experience, and I qualified as a trainer back in 2007, something I since applied in a wide variety of situations; from teaching soldiers of other nationalities how to land a helicopter whilst posted as a UN Peacekeeper in Cyprus, to delivering fitness training to regular army recruits. On top of this, I’ve also had a stint as a police officer and as a teenager worked in catering. So if anything, I’ve kept myself busy. Tell us about your role at the Chartered Institute As a full-time trainer, I deliver all of our professional training courses, and although I can often be found in our London office, I travel just about anywhere with this role – from Manchester to Montreal. I’m also frequently invited to speak at our payroll and reward seminars which I take delight in using as an opportunity to encourage our audiences to make the most of the opportunities the CIPP has to offer. When not at the front of a classroom, I keep myself busy with a variety of tasks which centre on ensuring our training products remain the best in the industry such as developing lesson plans, drafting recommendations on improvements to course syllabi and answering follow-on queries from courses.
| Professional in Payroll, Pensions and Reward | April 2019 | Issue 49 4
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