Inefficient Systems Impact Accuracy and Trust Research shows that 52% of global organisations only discover payroll errors when employees report them, and almost half of workers say pay mistakes are not corrected by the next cycle. Poor data integration, broken time- tracking methods, and manual interventions are the most common causes. Beyond the operational burden, these errors affect the employee experience. It’s one of the most direct and measurable impacts on engagement and retention. Eight Domains that Define Payroll Maturity ADP’s maturity assessment evaluates payroll across eight interconnected domains, each highlighting critical capabilities for both risk management and value creation.
without dedicated compliance expertise; in fact, 38% of organisations report they do not have compliance experts in their payroll team, leaving
In this environment, a mature payroll function is a prerequisite for operational resilience and strategic value. ADP’s payroll maturity model provides organisations with a structured, data-driven tool to assess where they are today, identify their most pressing risks and build a roadmap for transformation. Based on eight interconnected domains offers a diagnostic and highlights opportunities to create added value for businesses. and 43 evaluation criteria, the model Payroll Maturity is a Baseline for Compliance and Security Global regulations are changing constantly, and the cost of falling behind is high. Our global research shows that 68% of organisations incur penalties for noncompliance with payroll regulations once or twice a year. Many businesses operate
them vulnerable to penalties and risk. Compounding this
risk is the rapid pace of regulatory change. With stringent data privacy regulations, cross-country reporting requirements, and local legislation shifting frequently, even small errors can create large liabilities. Cyber and data security risks have also shifted into focus as attacks become economic damage. Nearly 93% of payroll leaders say data security is “very or critically important,” yet decentralised structures, manual processes and inconsistent controls are still common. With payroll data containing some of the most sensitive information within an organisation, cybersecurity maturity is now an essential benchmark. more sophisticated, causing significant
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ISSUE 18 GLOBAL PAYROLL MAGAZINE
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