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4. People and training Payroll talent is in short supply: almost a quarter of organisations struggle to attract payroll professionals, and a shortage of skills can significantly impact operations. Without investment in training and knowledge- sharing, payroll teams often depend on a handful of ‘hero’ employees, thereby creating business continuity risks. 5. Time and attendance When time data is inaccurate, everything downstream will be affected. Manual timekeeping, late submissions and poor system integration frequently lead to payroll errors. Mature organisations use real- time digital tools, self- service dashboards and unified systems that reduce manual steps and improve accuracy. 6. IT and automation
With payroll data containing some of the most sensitive information within an organisation, cybersecurity maturity is now an essential benchmark.
1. Governance and organisation Having clear governance
functions demonstrate fully automated workflows, consistent documentation, and proactive communication with employees. Getting the entire end-to-end process right will help organisations build reliability and trust. Getting it wrong can create the opposite effect. 3. Monitoring and analytics Less than half of organisations track payroll accuracy , and over 54% want their payroll teams to spend more time on analytics. A mature function uses unified data, KPIs and predictive insights to inform business decisions, from workforce planning to budgeting.
frameworks prevents fragmented processes, siloed roles and inconsistent controls. Yet only 41% of global firms calculate the true cost of each pay cheque , limiting visibility into payroll spending and strategic decision-making. Payroll governance and consolidation allow businesses to scale, standardise and adapt, whether they’re entering new markets or responding to organisational change. 2. Payroll process Inaccuracies most often stem from data errors, lack of automation and time-entry issues. Mature payroll
Two-thirds of global payroll leaders (65%) are reviewing how to manage payroll with fewer people .
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GLOBAL PAYROLL MAGAZINE ISSUE 18
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