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future shaped by automation and AI, as these technologies will dramatically change the world of work in the coming years. Supporting people through this shift is essential to building payroll functions that are resilient, confident and insight-driven. A mature payroll function reduces risk, strengthens compliance, enhances the employee experience, and generates timely and trustworthy insights. It supports growth, builds resilience and creates a foundation for successful payroll, whether it’s five years or fifteen years from now. Uncover your Company’s Payroll Maturity Score Knowing your payroll maturity can help you make more informed strategic decisions that impact efficiency, compliance, and other key areas. Use our benchmarking tool to see how your business stacks up.

But continuous improvement depends on leadership support, governance frameworks and feedback loops such as employee surveys, ID boxes and forums.

ensure that that clarity includes resourcing. Get all the cards on the table.” Creating a Culture of Continuous Improvement Building a mature payroll function requires commitment. Payroll leaders and organisations that treat payroll as a strategic function spend time and resources to maintain it, as they know that challenges and conditions are constantly changing. But continuous improvement depends on leadership support, governance frameworks and feedback loops such as employee surveys, ID boxes and forums. Crucially, organisations must prepare for a

Using total cost of ownership and maturity evidence helps shift the discussion from cost to value. 5. Implement the transformation Consolidate systems, redesign processes, strengthen governance and ensure consistent communication. 6. Reassess and refine A maturity reassessment validates progress and identifies further improvements, fuelling continuous optimisation. Mark Gill, Head of Global Payroll at Wolt, gives the following advice for transformations: “If there was one tip I would give someone else about transformation, it’s to have clarity up-front and

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GLOBAL PAYROLL MAGAZINE ISSUE 18

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