VIA SEATING + URBANTIME ® / POLICIES, INFORMATION & FAQS
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Warranty (pg 1 of 2) All URBANTIME ® outdoor collections follow the Minimum Environmental Criteria (MEC), which is a eco-compatible design approach that establishes environmental requirements for designing furniture through its entire lifecycle. This includes screening all the furniture components & materials to prevent the use of harmful substances and creation of any harmful emissions (such as VOCs). It also ensures the product complies with the most recent UNI standards relating to durability, size, safety and robustness. These products are then further screened in the U.S. by Via Seating’s Studio V » team to the ANSI/BIFMA e3-2019 Annex B- List of Chemicals of Concern and the California Proposition 65 List. All URBANTIME ® outdoor collections are tested by CATAS, an independent 3rd party testing lab in Italy, accredited by the Italian Accreditation Body, Accredia. Each outdoor furniture piece is certified for resistance to rust formation & are tested to withstand intensive cycles of salt spray. These products are then further tested in the U.S. annually by a 3rd party team of chemists & globally-recognized ISO 17025 accredited lab. They are rigorously tested for conformance to ANSI/BIFMA e3 standard credits 7.6.1, 7.6.2 and/or credit 7.6.3 as well as conference to low- emitting materials.
Via Seating warrants to the initial purchaser, our products will be free from defects in material and craftsmanship for the extent of the applicable warranty period beginning from the date of the original sale.
Products covered by this warranty that were determined to be a result of a defect in material or craftsmanship will at Via Seating’s discretion be repaired or replaced with a comparable product free of charge. Via will cover the labor costs of said repair with pre-approval. Repair or replacement of any defective part is the customer’s exclusive remedy for any and all product defects. The user shall be responsible for all maintenance service, which includes but not limited to: lubricating and cleaning of the product, assembly, adjustment, checking all screws every six months to ensure tightness and performing operation checks. This warranty applies to all Via Seating products manufactured after January 1, 2021 and shipped to the Contiguous US, Alaska, and Hawaii. There are no other warranties, expressed or implied, other than those specifically described here. Warranty Periods FIVE (5) YEAR WARRANTY COVERAGE Amalfi, Cortina.026, Eclipse Wired, Moon Tables, Sierra.015, Splash Air & Tahoe.h24: covered for use within 75 miles of salt water and in full sunlight).
Via Seating reserves the right to make changes in design/construction and to discontinue products without prior notice.
VIA SEATING LIST PRICING FOR OUTDOOR FURNITURE 2023 (EFFECTIVE 12/01/22+) . 1-800-433-6614
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