Grocery Chain Threat Monitoring With Axis Cameras and Auror Cloud
Grocery chains want every partner, customer, and vendor to feel that the time they spend at a grocery facility is the safest part of their day - and this experience begins the moment they enter the parking lot. As a result, grocery chains have consistently taken a proactive measure to improve the safety and security of their parking lots. However, multiple stores have reported recent increases in parking lot criminal activities like purse snatchings, muggings, vehicle break-ins, and drug dealings. A current customer of 3Sixty Integrated is actively using a software called Auror which has been a game changer since implementation. The software allows partners at the store level to document incidents and create a history log of what is happening around the company. This collective data is helping this grocery chain understand and think about shrinkage at a level that was not possible in the past. We have discussed adding cameras for license plate recognition (LPR) to provide store partners with an alert that a known threat has arrived onsite. This would provide awareness and time to monitor the threat as they approach and enter the store. Using the Auror software, the partner will know what past incidents have occurred and understand the threat level before engagement. 3Sixty has consulted with this grocery chain, Axis, and Auror to get a better understanding of the integration and how to make this solution a reality. The integration as described is a direct line of communication from the Axis camera to the Auror cloud. The Auror integration is independent of the Genetec Omnicast software. This integration occurs directly between Axis and the Auror cloud. The
LPR application resides within the Axis camera and communicates directly to the Auror cloud when a license plate is captured for verification. The camera can be recorded to Genetec via a second stream, but may not provide much value for the Grocery Chain as the camera will be focused and dialed in on the license plate. As an event occurs such as shrink, for example, the store partners are creating incidents and loading them into the Auror software. Typically, they are loading a picture of the individual, the vehicle, and a license plate, if available. As they are loaded into the system, they create an automatic hotlist that can be used store-wide. Using the Auror software in conjunction with the Axis LPR camera, the store partners can now receive alerts for repeat offenders. At this point, they would be able to assess the threat and know how to safely respond to it by reviewing the offenses they are provided within the Auror software. The Auror software will be configured to filter out events that will create noise for the store partners receiving the alerts. We have discussed setting a threshold of $500 worth of loss per individual to enable the creation of an alert. Using a threshold of $500, for example, eliminates the need to manually update hotlists and saves costly labor hours needed to ensure accuracy.
Brian Cox Regional Sales Manager, 3Sixty Integrated
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