REGISTER TODAY
Phone 949-724-6637 Weekdays: 10 a.m.–6 p.m.
Walk In Sweet Shade Ability Center 15 Sweet Shade, Irvine Weekdays: 10 a.m.–6 p.m.
Online yourirvine.org You’ll Need: ■ Account Login ■ Credit Card
GENERAL INFORMATION ■ All Disability Services programs are subject to the requirement of additional support based on staff recommendation for the safety and success of the participant. ■ Update your contact information regularly (email, phone number, and mailing address). Call 949-724-6637 or email disabilityservices@cityofirvine.org with changes. ■ All courses are subject to cancellation or change. ■ Registration is required for all courses, unless noted otherwise. ■ The nonresident fee is an additional $5 per course priced $11 to $74; $10 for courses priced $75 or more. ■ Confirmation receipts are emailed after each transaction. ■ If a course is full, you will be placed on a waitlist and enrolled in an alternate course if provided. Do not attend the course if you are on the waitlist until you have been contacted. ■ A $5 late pickup fee, plus a $1 per additional minute fee, will be assessed for all participants not picked up within 15 minutes of program end time. For emergency purposes, call 949-724-6637 to notify City personnel.
METHOD OF PAYMENT ■ MasterCard, Visa, Discover, or American Express: Include complete account number, expiration date, and security code. ■ Make checks payable to: “City of Irvine.” Returned checks are subject to a $25 processing fee. ■ Cash: Accepted for walk-in registration only. ■ Registration subsidies available to income-eligible Irvine residents. Please call 949-724-6611. ■ Processing fees for payments will be assessed at checkout. CANCELLATIONS, WITHDRAWALS & REFUNDS Call 949-724-6637 or email disabilityservices@cityofirvine.org to cancel, withdraw, or request a refund. ■ If a course is canceled by the City or the instructor, the client will receive a full refund. ■ Participant-requested withdrawals are subject to the Withdrawal Guidelines below. ■ Credit card transactions will be refunded to the original card used. Cash and check transactions will be refunded by check. Please allow two to three weeks. ■ User account credit may be offered in lieu of a refund. User account credit balances, upon written customer request, may be refunded to a customer at any time. Withdrawal Guidelines 1. General Withdrawal Fee: Withdrawal requests are processed with a $5 withdrawal fee per transaction. 2. Classes with one to three session dates: Requests must be received one week prior to start date for a full refund (less withdrawal fee). 3. Classes with four or more session dates: Requests must be received three days prior to second class meeting for a full refund (less withdrawal fee). 4. Excursions or Special Events: Withdrawals are not eligible for refunds. 5. Balances less than $5: If a withdrawal is for a class with a fee of less than $5, the total class fee will be assessed as the withdrawal fee.
AMERICANS WITH DISABILITIES ACT
The City of Irvine Community Services Department provides high-quality leisure services for all residents of Irvine with disabilities. The City understands the requirements of the Americans with Disabilities Act and invites people with disabilities to enjoy all programs and services offered by the department. For questions regarding services, please contact Disability Services at 949-724-6637.
For questions, call 949-724-6637 or email disabilityservices@cityofirvine.org . For hours of operation, visit cityofirvine.org .
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