WWW.CONTROLTECHNIQUES.COM
WWW.CONTROLTECHNIQUES.COM
SERVICES & REPAIRS
DRIVE SYSTEMS
Should you ever experience a Control Techniques drive failure, minimizing the impact on your plant is our main concern. High levels of performance and reliability are a feature of our product range but, occasionally, failures do occur. When this happens, help is at hand from our certified Service and Repair Centers. These centers have extensive product knowledge and provide a prompt, professional, guaranteed repair service. Contact our Service and Repair Centers for any Control Techniques products, including Unidrive M, Commander, Digitax and Mentor.
Custom design, build and commissioning. Through our worldwide Automation Centers we have over 30 years’ experience in providing complete solutions for thousands of applications from a control system for an automatic welder through to the complete line control in a paper, timber or steel mill.
Range of services:
• Industry leading applications engineering experience • In-house project design and management • Comprehensive software development and engineering support • Panel-building, installation and project commissioning • First class service and support • Worldwide network of Automation Centers for ongoing support of overseas contracts
•
Consultation and site meeting
•
From Concept to ePlan
Exceptional service
Future reliability
•
Design
• All drive repairs carry a new 1-year parts and labour warranty on the work done. • Fast turnaround is standard and even faster turnaround is available at a reasonable extra charge. In addition, our Service Centers carry stock for our major product lines of refurbished drives. These are usually available for immediate shipping and are exchanged for your failed product. • The drives are returned in a clean state with any damaged components replaced,including plastics and metalwork. • Each product has a fixed repair cost regardless of the fault. This allows us to tell you immediately what our service will cost and the processing time of your order. • On request, and where possible, the repaired drive is returned with the same parameter configuration as the failed unit to allow you to get the machine operational as quickly as possible.
• All useful specification upgrades are made to repaired drives enhancing performance and installed life time operation. • Reliability is maintained with every aspect of the drives operation being checked. • Only Control Techniques Engineering and Development certified components are used for repairs. • Failure data feedback to Engineering and Development enhances future reliability.
•
Software services
•
Communications
•
Trouble-free operation with other manufacturers’ equipment
•
High-speed deterministic control
•
Manufacturing
•
Installation, commissioning & after sales support
The environment
• Waste materials are recycled to reduce any harmful impact on the environment.
Safety
• High voltage insulation testing ensures the continuing safe operation of the drive (2kV for a 400V product). • High current earth bond test is completed on every unit.
274
275
Made with FlippingBook Publishing Software