Board Member and Chair

Plans for the Future

The three main strategic focuses for the parent board over the next 12-24 months are:

1. 2.

Creation of new homes – this organisation has plans to build over 500 homes per annum for customers and 100-unit sales to private buyers.

Developing and continuing to improve customer service standards. This involves rolling out enhanced voids standards, support and enhanced benefits for all customers and continued service delivery for its small care and support portfolio. Increasing the brand awareness and footprint in the Midlands. They seek to become a thought leader in the industry and are working on a sizeable transformation and leadership development programme, adopting LEAN principles.

3.

The main focus of the Housing Development and Sales Board over the next 12-24 months are: • Expanding the existing development programme. From 250 homes four years ago, they now aim to provide over 500 homes in 2020. The Chair of the Development Committee will be taking on an exciting role, bringing together two formerly separate committees (sales / development) into the second year of their amalgamation. • An existing joint venture is being wound up and they are now entering a new joint venture partnership for the remainder of 2020 and beyond, acting as an investor.

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