Intercom_on_Onboarding

more easily deliver a great result within their own domain. Creating the best experience relies on each of themworking together to establish good continuity throughout the entire flow, particularly at these transition points.

Setting teams up for successful transitions

Multi-team onboarding – the right way

So how do you organize your teams to create a seamless onboarding experience? Here are some steps you can take:

Periodically review the entire experience. Each team responsible for a part of the onboarding flow should review the entire experience end- to-end. This is good for context, so there’s an awareness their part of

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