Intercom_on_Onboarding

TABLE OF CONTENTS

Credits

Foreword

Introduction

The low-hanging fruit of user onboarding

Killer onboarding starts with a story

One size onboarding doesn’t fit all

Your onboarding has a shelf life

Showing customers the value of free

Strategies for onboarding new users

Onboarding groups, not just individuals

How your organizational structure impacts onboarding

Onboarding never stops

Conclusion

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