2.4 Increase surgeon engagement in non-clinical activities.
Following individual consultation and feedback from a surgeon engagement survey conducted by the SERT Institute in 2023, surgeons identified the need for a local leadership training program that addressed fundamental leadership skills and the complexity of managing high performing surgical teams. The SERT Institute leadership team together with education consultants have led the development, introduction and facilitation of a surgical leadership series, designed by surgeons for surgeons. In September 2023, the first formal session was held focusing on leadership models, followed by sessions on leadership style and personalities, conflict management and resolution, progressing on to exploring surgical culture. All sessions are held afterhours and are well attended. Continuous feedback from consultants is used to guide further program development. Approximately 4 sessions per year are planned. Regular bi-monthly meetings have been established with CE and DoSA executives. The SERT Institute leadership team also attend relevant meetings such as Heads of Department, Grand Rounds, surgical data and research meetings. 2.5 Promote surgical activity and achievements. The DASO Unit continues to work closely with all surgical departments to assess clinical audit needs with a primary focus on M&M meetings, development of Terms of Reference and meeting documentation. In 2021 and 2023, the SERT Institute produced comprehensive surgical reports for 6 departments highlighting activity, innovation and quality improvement projects, research and notable achievements.
The SERT Institute report highlighted achievements across all sub- specialty services.
Surgical Medical Benefits Schedule (MBS) coding: In order to accurately report on surgical data and support surgical billing, MBS codes are recorded at time of surgery in the operation reports. A significant documentation gap was identified in May 2024 and the SERT Institute has been working with finance and specialty departments to address retrospective data gaps for 2022-2023 and 2023-2024 FY to increase overall compliance at time of surgery and support revenue generation. The project is on track to complete 2022-23 FY missing data by 30 June 2024.
Operational Plan Report: Key Priority 2
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