Qualified Bilingual Staff Program: Using Employees’ Language Skills to Improve Service in Maryland Courts
A ntoewusienitiative empowers court employees verified language skills to increase ap cr coef iscsi et on cj yu s(tLi cEeP f)o. rMpaer rysl ao nn ds wc oi ut hr tlsi ms ei trevde Ep ne go lpi sl eh from many cultures and language backgrounds. Every day, clerk’s office staff in the District Cq uo ue sr tt i ao nn ds ac bi roc uu ti tf oc or mu rst,sparsosci es td vu irsei st o, pr sa ywmi tehn t s , oc or mt hme iur ncioc ua tritnhgetahrei ni rgns .eFeodrs iinndEi vnigdlui sahl scwa ni tbheL E P, confusing and stressful. TL ahne gJuuadgi cei aLri ny eh faosr pt reol evpi dheodn iacc icnetsesr tpor et ht aet i o n a t
pv aulbulai cb lceo ruenstoeur sr c. Te hf oi sr sseurpvpi coerst i cnognctoi nmume sutnoi cbaet iao n iJ nu dai cwi ai dr ye ar al snog reeoc fo lganni gz ue sa gt he se . oHpopwo er vt ue nr , i tt hy et o eL nE hP abnyc eu sl ai nngg ua adgier eacctc, ei ns s- pf eo rr sionnd iavpi dp ur oa al sc hw. iMt ha n y Judiciary employees are proficient in other lwa ne lgl -upaogseist i aonnde ,dwt oi t ha spsri sotpLeEr Pt rcaoi nuirnt gu, st ehresy. a r e Ac ol luorwt isnt ag f Lf Ei nP t choeui rr tn ua st ievres ltaon sgpueaagke dc ri reeact tel sy awmi t ho r e inclusive, efficient, and welcoming experience. This direct, in-person approach enhances access
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MARYLAND JUDICIARY
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